This policy explains what we collect when you use this website or book a flight, why we collect it, and what you can ask us to do about it.
What we collect
- Booking details: your name, email address, phone or WhatsApp number, flight date, group size, pickup location, and any notes you send us.
- Medical information only if you choose to tell us about a condition relevant to flying.
- Website analytics: anonymous, aggregated data about which pages are visited, via Google Analytics. We do not use it to identify individuals.
We do not collect payment card details on this website. Payment is taken in person or through a third-party provider with their own security.
Why we collect it
To answer your enquiry, confirm your booking, arrange your transfer, insure you for the flight, contact you if the weather changes the plan, and meet the record-keeping requirements placed on licensed operators by the Egyptian Civil Aviation Authority.
Who we share it with
- Our transfer drivers, who receive your name, pickup point and time — nothing else.
- Our insurer and the aviation authority, where required by regulation.
We do not sell your data, and we do not pass it to marketing companies.
How long we keep it
Booking records are kept for as long as regulation requires, and enquiry messages that never became bookings are deleted within twelve months.
Cookies
This website sets only the cookies WordPress needs to function, plus Google Analytics cookies if analytics is enabled. There are no advertising or tracking cookies from third parties.
Your rights
You can ask us at any time to tell you what we hold about you, correct it, or delete it. Message us on WhatsApp or email the address in the footer and we will act within 30 days.
Changes
If this policy changes we will update this page. It was last reviewed in August 2026.
